All goods come with a 12 month warranty (unless otherwise stated).

Where replacement goods are requested under warranty, a new order is required before the goods are dispatched (unless the item/s is/are returned first) and once the faulty item is returned and checked, a credit or refund will then be issued if the item is found to be faulty. The Buyer must contact the company either by phone or by e-mail using  sales@automaticdoors.ltd.uk to obtain a WA number and form. The completed WA form must be included/attached to the returned item.

All items must be appropriately packaged when returned. Any damage caused in transit will be the buyer’s liability.

All goods should be returned to:

Automatic Doors Ltd

15 The Waterways

Stratford Upon Avon

CV37 0AW

All returning paperwork and parcel must have the issued WA number clearly marked on it.